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 Home » Continuing Education » Professional Development » 2010 Spring/Summer Courses » Professional & Personal Skills
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Professional & Personal Skills
UPDATED Creative Thinking and Problem Solving This workshop helps people to think together productively and quickly. It separates different kinds of thinking – emotions from facts, positive from negative, critical from creative. It provides a framework for moving away from traditional argumentative thinking and moving toward co-operative exploration of a subject. As a result, people look at problems from the same perspective at the same time. This organized approach facilitates shorter meetings, improves team communication, and fosters creativity. Groups who use this tool gain more value from their combined intelligence and experience. Topic areas: · Generate New Ideas · Improve Teamwork · Lead Better Meetings · Identify Alternatives · Stimulate Innovation · Solve Problems Faster After this workshop you will be able to: · Adopt a deliberate process for solving problems and finding opportunities · Quickly gather and select the relevant information · Reduce adversarial interactions · Separate facts from opinions · Figure out what information you need and how to get it · Identify the logical positives and negatives in a situation · Generate alternatives and possibilities · Channel the factors that impact thinking: emotion, logic, hope, creativity, sceptism · Stimulate innovation by focusing the creative energy of your team · Lead more focused and productive meetings · Use a systems thinking approach Of Interest to: This workshop will provide innovative tips and techniques to decision makers and teams. Seminar Leader: (Instructor Bios Page 22) Eileen Pease, M.Ed, CHRP Jun 18 O400S ICANS Member: $280 Passport Valid 9am–5pm Non-Member: $330 1 Passport Day 7 PD Hrs Pervasive Qualities and Skills - Personal Attributes
NEW Managing the Difficult Employee This session highlights and deals with various steps that can be taken to manage a difficult employee. It is focused on performance based issues and deals with corrective discipline, effective use of performance appraisals and implementing a termination decision. Review the effective use of: · probation periods · performance appraisals · progressive discipline Learn how to avoid: · human rights complaints · costly wrongful dismissal litigation Seminar Leader: (Instructor Bios Page 22) Peter McLellan, QC Jun 29 O401S ICANS Member: $155 Passport Valid 9am –12pm Non-Member: $190 ½ Passport Day 3 PD Hrs
UPDATED Developing an Intrinsically Rewarding Workplace Formally: Getting Employees Engaged and Motivated Motivated people empower an organization. However, the focus on “motivating” employees is often one-dimensional. This makes it important to understand the different forms of motivation and how they contribute to motivation in the workplace. Intrinsic motivation occurs when the work itself is experienced as appealing. Extrinsic motivation is when the work is seen as a means to an end, a prerequisite for receiving a reward or avoiding a punishment. In the last thirty years, not a single controlled scientific study has shown a long-term improvement in the quality of work as a result of any extrinsic reward system. Yet managers are still being encouraged to “motivate” employees with praise and other rewards. This research information can help managers to make adjustments to their own approach and to their unit’s workplace to develop an intrinsically rewarding workplace. 1. The key criteria that create engagement on the job 2. The crucial differences between what managers and employees value 3. The workplace conditions that promote engagement and productivity 4. The reasons why almost all financial incentives fail
This workshop will provide clarity about what helps and what hinders intrinsic motivation, as well as excellent tools and techniques for effective action. Who will benefit Those who have management, supervisory or key contributor responsibilities. Seminar Leader: (Instructor Bios Page 22) Eileen Pease, M.Ed, CHRP May 31 O402S ICANS Member: $280 Passport Valid 9am–5pm Non-Member: $330 1 Passport Day 7 PD Hrs Pervasive Qualities and Skills - Personal Attributes
RE-OFFERING Increasing Team Accountability and Performance Whether you are a CEO, manager, team leader or supervisor you can learn how to use a coach approach to communication as a powerful way to become a more effective leader. Many leaders think they are coaching others when they are not. A coaching conversation has a specific structure and intention and is distinctly different from other interactions we have with our direct reports or co-workers. Continuous change, greater emphasis on teamwork, and the need for flexibility have all created a workplace where coaching is not only the smart way to manage people —it’s perhaps the only way that works. I’ve worked with countless leaders who have integrated this approach and who are achieving great results with their team members. As leaders, we become more effective at helping others grow and develop as we learn to communicate in a more coach-like manner. As a result, our coaching supports increased accountability and improved outcomes in areas such as: project management, succession planning, delegation, performance management, mentoring and problem solving. It no longer makes sense to command and control people when they alone are responsible for their results. As organizational leaders and members we must place a new emphasis on the learning and harnessing of individual and collective creativity. Coaching provides both a structure and a process which supports sustainable high performance and the competitive advantage organizations are seeking. Join me for this stimulating, hands-on session where you will learn: · distinctions between coaching and other communications · applications for Coaching · the art of listening- why is it so hard? · components of first-rate questions · a 5 step practical model for the coaching conversation · how to implement the five step of model currently being used by leaders worldwide. As coaching becomes more mainstream in diverse organizations, it is valuable to learn where coaching can be leveraged and in what circumstances coaching is most applicable and effective. Seminar Leader: (Instructor Bios Page 22) Mara Vizzutti, B.Ed., ACC Jun 17 O403S ICANS Member: $280 Passport Valid 9am–5pm Non-Member: $330 1 Passport Day 7 PD Hrs Pervasive Qualities and Skills - Professional Skills
RE-OFFERING We cannot manage “time” we can only manage our priorities. We all have the same 24 hours a day to complete tasks and we can all be more effective in how we direct our activities toward the achievement of our objectives. This includes goal setting, planning, scheduling, managing energy, and organization. Join us for this stimulating workshop where you will have the opportunity to assess your current strengths regarding priority management and develop an action plan for implementing changes that would give you maximum leverage of your time: · learn the secret to Work-Life balance · identify your productivity challenges and how to overcome them · learn the distinction between urgency and importance in task prioritization · understand the benefits of planning and how to best integrate daily · learn to deal more effectively with interruptions and distractions · how to effectively manage email, voicemail and other technology · fine tuning the use of your current time management tools · learn numerous practical tips that build focus and momentum · create your action plan for success. We will review common myths to time management and the common mistakes that create “crisis” situations. You will leave this workshop armed with numerous practical tools for productivity and a personalized action plan outlining your next steps. One of my goals is to support people to shift ineffective patterns so they may experience less WORK in their LIFE and more LIFE in their WORK. Join us and learn how to create more focus and momentum in your work life! Seminar Leader: (Instructor Bios Page 22) Mara Vizzutti, B.Ed., ACC Jul 5 O404S ICANS Member: $155 Passport Valid 9am–12pm Non-Member: $190 ½ Passport Day 3 PD Hrs Pervasive Qualities and Skills - Professional Skills
RE-OFFERING Working Effectively with Different Leadership Styles Most of us are familiar with various assessment tools that help us to understand how to work more effectively with others. In my experience a practical assessment tool allows us to recognize someone else’s leadership style quickly, perhaps within 5 minutes of meeting them. That way, when meeting new clients for example, we can flex our approach in a timely manner to be most effective in our business dealings. In our daily interactions with co-workers or clients we are frequently in the process of creating agreements, getting buy-in on projects, giving feedback and/or coaching others. A tool that allows us to recognize and remember someone else’s style for these exchanges is most useful. In this informative and interactive workshop you will learn how to communicate more effectively with those that create results and approach work differently than you. Join us for this entertaining workshop as we explore these objectives:
The mastery of skills to communicate in a more sophisticated and knowledgeable way is critical to bringing about the results we desire in our world both personally and professionally. As you study the styles and understand the variations of each, you will learn ways to interact, lead and consult with others in a way that is most effective for you and for them. The sky is the limit in how you will be able to use this information in your life! Seminar Leader: (Instructor Bios Page 22) Mara Vizzutti, B.Ed., ACC Jun 29 O405S ICANS Member: $155 Passport Valid 1pm–4pm Non-Member: $190 ½ Passport Day 3 PD Hrs Pervasive Qualities and Skills - Professional Skills |
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1410 - 1791 Barrington Street, Halifax, Nova Scotia, B3J 3L1, t: 902.425.3291, f: 902.423.4505 icans@icans.ns.ca |
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